Returns & Exchanges
At Luxo Living, we want you to be completely satisfied with your home decor and furniture selections. If a piece doesn't perfectly fit your space, we offer a straightforward 30-day return policy to ensure your shopping experience remains effortless and upscale.
Return Process
- 1.Initiate Your Request
Log into your Luxo Living account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
- 2.Secure Packaging
Carefully pack your items in their original luxury packaging, ensuring all components, hardware, and assembly instructions are included to prevent damage during transit.
- 3.Label and Ship
Affix the provided return shipping label to your package and drop it off at any authorized courier location or schedule a professional furniture pickup for larger items.
- 4.Quality Inspection and Refund
Once our warehouse team inspects the returned items to confirm they are in original condition, we will process your refund to your original payment method within 5-7 business days.